Artechsoft LLC · Knoxville, TN

Two disciplines,
one build: software that runs the business, hardware that runs the building.

We manage the IT infrastructure that keeps a company online, and we design, source, and install the smart-home and IoT systems that keep a building responsive — under one team, one point of contact.

Current system status
Network & endpoint monitoringActive
Connected device uptime99.7%
Helpdesk response time< 2 hrs
Install & provisioning lead time7–15 days
What we do

One team, two connected practices.

Most companies that need IT support also end up needing someone to handle the physical, connected side of the building — cameras, climate, access, lighting. We do both, so nothing falls in the gap between vendors.

IT Services

Managed IT & consulting

Day-to-day technology support for small and mid-size businesses, plus the strategic work of planning what comes next.

  • Network design, setup, and monitoring
  • Cybersecurity assessments and hardening
  • Cloud migration and management
  • Helpdesk and on-site support
  • Backup, disaster recovery, and compliance
Smart Home & IoT

Connected devices & automation

Sourcing, installation, and app-based control for smart home and building systems — for homeowners, builders, and property managers.

  • Smart lighting, HVAC, and electrical control
  • Security cameras, sensors, and access control
  • Whole-home automation and voice control setup
  • Kitchen and cleaning appliance integration
  • Ongoing device monitoring and support
How a project runs

Four steps, either practice.

1

Assess

We look at what's running today — network, systems, or devices — and where it's costing time or risk.

2

Plan

A written scope and timeline, priced up front, before any equipment is ordered or any account touched.

3

Build

Implementation, installation, and testing, with regular check-ins so nothing is a surprise at handoff.

4

Support

Ongoing monitoring and a direct line to us — not a ticket queue — when something needs attention.

About Artechsoft

Built to close the gap between IT and the building itself.

Artechsoft LLC is based in Knoxville, Tennessee. We started as an IT consulting practice and added smart-home and IoT integration because clients kept asking the same team to handle both — the network closet and the thermostat on the wall.

We keep every engagement scoped, priced, and supported directly by the people who did the work, whether that's a server migration or a house full of connected devices.

24/7
System monitoring
100+
Device categories supported
<2hr
Average response time
1
Point of contact, start to finish
Get in touch

Start a project.

Tell us whether you're looking at IT support, smart home / IoT work, or both — we'll follow up with next steps.

Address116 Agnes Rd, Ste 200
Knoxville, TN 37919
Emailhr@arsoft.tech
HoursMon–Fri, 9:00 AM – 5:00 PM ET